Executive MIS
MIS dashboard
The whole business on one screen. Every figure opens the report behind it, and every report drills to the individual work orders.
UC-015 · SRS §7
Operational pipeline
116 open work ordersSourcing6847 potential · 21 trial
Pre-Repair2110 inward · 11 awaiting quote
In-Repair5113 alloted · 25 in progress · 9 pending spare · 4 on hold
Repair Completed2614 peer · 12 customer
Closed — Ready for Invoice18awaiting Zoho push
Closed this period — 18 ready for invoice, 6 written off, 2 customer rejected. Rework: 3 of 26 closures.
Yield
75%
▲ 4 pts vs July · 18 : 8
Base margin
39.0%
₹1.51 L on ₹3.92 L
Premium captured
₹26,000
9 jobs · commercial, not delivery
Unbilled hours
134 h
15.0% of 892 h logged
Stuck jobs
7
▲ 2 over 5 business days
Rework rate
12%
3 of 26 closures
Needs attention today
6 items| What | Detail | Where it shows |
|---|---|---|
| SLA breached | WO/26-27/00412 | Femmevita · business-critical · target was 18 Aug |
| Unreturned unit | WO/26-27/00421 | Out for customer confirmation 19 days, due back 18 Aug |
| Quotation unanswered | WO/26-27/00471 | Sent 11 days ago, never chased |
| Negative margin | WO/26-27/00402 | KTPL Medical rate no longer covers the work |
| Verification queue | 26 jobs | 12 of them over six days — repaired and earning nothing |
| Uncosted hours | 14 h | No labour rate in force — margin is overstated |
The reports behind these numbers
Pipeline overview
116 open across four statuses — where everything is right now.
Stuck tasks
7 flagged, worst idle 14 days — what has stopped moving.
Queue aging
26 at the testing gates, 12 over six days — where the pipeline silts up.
Pipeline yield
75%, up 4 points — are we getting better at diagnosis.
Job profitability
39% base margin, 4 jobs at a loss — which work is worth doing.
Unbilled hours
134 h of 892 h — how much of the month nobody paid for.
Rework & warranty
12% rework rate — what came back and what it really cost.
Quotation ageing
2.3 d ours, 6.3 d theirs — who is actually slow.
Engineer performance
Efficiency against standard, with quality beside it.
Sales analytics
40 new prospects, conversion by engineer.
Visible to Admin, Operations Manager, Sales Head, Service Head and Executive Management. Every figure here drills to the work orders that produced it — a number you cannot open is a number nobody trusts.